![]() Once Beautopia receives your returned item and deem it to be in an acceptable condition (unless faulty), we will happily refund or exchange it.Īll warranties are supplied by the manufacturer and not that of Beautopia. Gift cards and promotional codes cannot be returned or exchanged and cannot be applied to exchanges. Beautopia takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post. Beautopia will not pay to return items in unacceptable condition. It is the customer’s responsibility to retrieve any items that Beautopia deem to be in unacceptable condition (unless faulty) or outside of the mentioned timeframe. We'll be in touch as soon as your return is complete. We will process your exchange, refund or store credit within 2 business days of your return arriving back to us. Returns from metro areas usually arrive to us within 7 business days, and can be longer from regional or remote areas. You can re-use your Beautopia Hair & Beauty packaging, or a similar sized box if you no longer have it.įollowing the instructions emailed to you, print your return shipping label, and tape it to the front of the box.ĭrop the parcel off at either an Australia Post Outlet, in a free standing post office box, or in your parcel locker. Pack up your item carefully, so it reaches us safely. One of our Customer Happiness Coordinators will contact you via email with instructions on how to get your item back to us. Please ensure you have emailed us before sending your item back - it makes the process a lot easier. To request a return, please email us at your order number, and attach a photo or short video of the fault. Returns must be made within 14 days of delivery, except when an item is faulty and covered by a warranty period. All returns must be in original condition, unopened and unused (unless faulty). Please keep your original receipt as proof of purchase. You can choose between a refund or exchange where goods are faulty and cannot be repaired, wrongly described, different from a sample shown to you or don’t do what they are supposed to do. We do not give refunds if you simply change your mind or make a wrong selection. May temporarily or permanently stain clothes and materials.Please choose carefully. Do not continue to use if any signs of irritation occurs. Leave it uncovered and undisturbed for 24 hours. Apply small amount of hair color to area and allow it to dry. ![]() TO test, use soap to clean inner side of elbow. This product may contain ingredients that may cause skin irritation to certain individuals and a preliminary patch test should first be made. If product gets into eye, rise immediately with water continuously and consult with medical personnel. This product must not be used on eyelashes, eyebrows or eyes, as it may cause blindness. Do not use this product if scalp is irritated or injured. Pastel shades do require the hair to be lightened to around a platinum range (level 10) in order to achieve pastel shades.Ĭaution: Keep out of reach of children. While bleaching is not always necessary, Arctic Fox colors will turn out most vibrantly on hair lightened to around a level 8 / light blond range or lighter. Explore Salon Supplies Explore Salon Supplies.Salon Equipment & Furniture Salon Equipment & Furniture.Other Professional Supplies Other Professional Supplies.Hair Coloring Tools Hair Coloring Tools.Nail Care & Accessories Nail Care & Accessories.Acrylic Nails & Polygel Acrylic Nails & Polygel.Explore Tools & Brushes Explore Tools & Brushes.Curling Irons & Wands Curling Irons & Wands.Flat Irons & Hair Straighteners Flat Irons & Hair Straighteners. ![]() Other Products & Accessories Other Products & Accessories.Other Products and Applications Other Products and Applications.
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